Social counselling for families with children advises and helps families with children under the age of 18.
You do not have to know what kind of help or support you need. We will work with you to determine which service would best benefit your family and refer you there.
The service is voluntary and free of charge.
You can contact us in Maisa, using the 'Need help?' online form or by phone.
If you send a message via Maisa, we will respond to you within three working days. If we cannot reach you by phone, we will send you a reply in Maisa.
You can also send a message using the 'Need help?' online form. We will respond to you within three working days, primarily by phone.
You can also call us. Social counselling for families with children is available at tel. +358 9 310 15454 on weekdays from 9.00-12.00. Service in Swedish is available at the same number on Mondays from 9.00-12.00.
If a social welfare professional is already helping your family, please contact them first.
Social counseling for families with children
We help when you need help with parenting problems, parenting challenges or stressful everyday life.
Use the online service
Maisa online service
1. Go to Maisa's front page and log in by using the Suomi.fi identification service. If you have downloaded the app on your phone, you can also log into Maisa from there.
2. Select Menu and Social Services from the dropdown menu.
3. Select Application/contact services for families with children.
4. Click Make an application and follow the instructions.
We will respond to you within three working days. If we cannot reach you by phone, we will message you in Maisa.
Use the online service
Call us
Social counseling telephone service for families with children in Finnish
Social counseling telephone service for families with children in Swedish
The Swedish-speaking call centre is available on Mondays. However, you can also call us and leave a call request on other days.