Child welfare social work, Itäkatu service point

You become a customer through an assessment for the need of child welfare. Our service point at Itäkatu is located on Tallinnanaukio.

Child welfare is a last resort form of support for a child and their family, which is in question when preventive and social care services are not sufficient. In all child welfare activities, the best interests of the child are paramount.

All children and young people who are customers of child welfare have their own social worker, whose task is to monitor their best interests. The social worker draws up a customer plan with the child, their network and loved ones.

You become a customer through an assessment for the need of child welfare.

Contact information

Itäkatu 11, käyntiosoite: Tallinnanaukio 1, 00930 Helsinki Show accessibility information View location on service map
+358 9 310 5015
Finnish
P.O. Box 6730, 00099 City of Helsinki
Show the route in the HSL Journey Planner

Location

Itäkatu 11, käyntiosoite: Tallinnanaukio 1, 00930 Helsinki

Content cannot be displayed

This content is hosted by https://palvelukartta.hel.fi. To see the content, switch over to the external site or modify your cookie settings to allow for preference and statistics cookies.

See content on external site Change cookie settings
Location on map - Open larger map

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance is located in a recess and is illuminated.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
  • The entrance has thresholds over 2 cm high.

In the facility

  • The customer service point is located on floor 2.
  • For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.
  • The customer service point has a fixed induction loop.
  • The customer service point has a toilet marked as accessible on the same floor. One or both sides of the toilet seat lack a support rail.

Services