People can have a wide variety of harmless moles, blotches and spots on their skin. Harmless moles are usually symmetrically shaped, evenly coloured and have clear borders.
If you are worried about a mole or other skin change, you can send a photo to your team at your health station via Maisa. Based on the photo, a professional will assess whether booking a doctor's appointment is needed.
You can also book an appointment for a skin change examination by directly calling your health station or booking an appointment via Maisa. You can find the contact information of health stations at hel.fi/healthstations.
A doctor can remove any suspicious small moles at the health station, while a biopsy is performed on larger moles for further examinations. Please note that we only remove moles at the health station for medical reasons, not for cosmetic reasons.
How to contact us
Log in to Maisa(Link leads to external service)
Instructions for sending a photo via Maisa:
- Take a photo of the mole that is as good quality as possible and shows a broad area, e.g. with your mobile phone camera. Measure the size of the mole or skin change.
- Log in to Maisa and select Messages in the upper menu. Select Ask a question and Send a message about care or services.
- Select your health station team and then select Non-urgent question about care or services as the subject. State in the message where the mole or skin change is located and specify its size. Attach the photo(s) you took to the message.
Logging in to Maisa requires strong identification (online bank credentials, mobile certificate, electronic ID card). People over the age of 10 can use Maisa with their own credentials.
You can act on behalf of your child in Maisa. You can also act on behalf of an adult relative if the relative has authorised you to do so. Read more about acting on behalf of your child or relative at health stations
You can also book and appointment via Maisa. The availability of appointments is limited.
To find an available appointment slot:
- Click the Book Appointment menu.
- Select Appointment with health stations and then Skin check appointment.
- Answer the questions, after which you will see which time slots are available.
If there are no appointment slots available, please contact your health station by phone.
Go to Maisa(Link leads to external service)
Logging in to Maisa requires strong identification (online bank credentials, mobile certificate, electronic ID card). People over the age of 10 can use Maisa with their own credentials.
Please note! You can act on behalf of your child in Maisa. You can also act on behalf of an adult relative if the relative has authorised you to do so. Read more about acting on behalf of your child or relative at health stations
Every health station has its own telephone number, which you can find on the health station’s website.
Telephone service hours:
- Mon–Thu 8.00–16.00
- Fri and the day before national holidays 8.00–15.00
If the lines are busy, you can submit a callback request. We will aim to call you back within the same day between 8.00 and 16.00. If we are unable to reach you the first time, we will try to call you a second time. We may also call you back during the weekend between 8.00 and 16.00.
Please note! You can act on behalf of your child by phone. You can also act on behalf of an adult relative if you have been authorised to do so in writing.Read more about acting on behalf of your child or relative at health stations
